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| ManageEngine SupportCenter Plus 6.5 |
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SupportCenter Plus is a 100% web-based Customer Service and Support Software that offers Trouble Ticketing, Account & Contact Management, SLA Management and Knowledge base in one low-cost, easy-to-use package. It helps you track and resolve customer issues quickly, thereby delivering superior customer support and taking customer satisfaction to the next level.It has Self-Service Portal & Product Catalog that makes Customer Support much easier.
Released: 2007-11-27
License: Freeware
Publisher: AdventNet Inc
Language: English, Chinese, ChineseSimplified, ChineseTraditional, Dutch, French, German, Japanese, Portuguese, Spanish
Platform: Windows
Requirements: P III 1Ghz & more, 256 MB RAM
Install: Install and Uninstall
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| ServiceWatchdog 1.0 |
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service starter for delayed start of services
Released: 2007-05-13
License: Freeware
Publisher: Carsten Schmidt
Language: English
Platform: Windows
Requirements: none
Install: Uninstall Only
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Very useful Just what I needed! I would like to have a possibility to control more services not just one, but may be I overlooked some instruction...
| Service Hawk 2.2 |
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Don't risk losing money or valuable customers due to service failures! Keep your Windows Services running or restart them on a user-defined schedule. Service Hawk can periodically restart services on a user-defined schedule regardless of their state, ensuring that your services are running smoothly and stay operational. Often a service reports that it is "running" but is in a hung or frozen state. Scheduling an automatic restart is the solution!
Released: 2007-03-13
Last Updated: 2007-03-13
License: $179.00
Publisher: Wingenuity, Inc.
Language: English
Platform: Windows
Requirements: 64 MB RAM (128 recommended)
Install: Install and Uninstall
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| Reset Password Management 4.04 |
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Less involvement of IT staff
Password reset requests form a substantial part of all helpdesk calls. Such requests often show a peak on Monday morning and during holiday seasons. Higher call volumes will not only require extra staff to cope with the frustrating task of resetting passwords. An organization also runs the risk that other important Helpdesk tasks remain unattended or unresolved.
Released: 2006-10-24
License: $1.00
Publisher: Tools4Ever Germany GmbH
Language: English, German
Platform: Windows
Requirements: Windows 2000 SP3
Install: Install and Uninstall
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| Adventnet ManageEngine ServiceDesk Plus 5.5 |
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ManageEngine ServiceDesk Plus is a web based, easy to use Help Desk and Asset Management software which integrates Ticketing, Asset Tracking, Purchasing, Contract Management and Knowledge Base in one low-cost package. ServiceDesk Plus gives you the ability to improve productivity of your IT Service team and keep your end-users happy.
Released: 2007-11-27
Last Updated: 2008-04-25
License: Freeware
Publisher: AdventNet Inc
Language: English
Platform: Windows
Requirements: P III 1Ghz and above, 256 MB RAM
Install: Install and Uninstall
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Good but Request ID issue. I think the product is good and provides a very communicative system between a client and support desk. I have a few issues with the Request ID (I...
Manageservice engine plus Is good to trial and helpful for me that working as purchasing so I am more consistent with my work
| Web Work Order 3.0 |
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Web Work Order is a self-service application that helps you streamline your work order processing from the initial request to completion of the work. You can record work orders and assign work to staff. Staff can check on-line to see what work has been assigned and they can update information about work orders and the stages of completion. Staff or clients can use the web to submit orders, check information on the work.
Released: 2006-09-01
Last Updated: 2008-01-29
License: $175.00
Publisher: OfficeView Software Inc
Language: English
Requirements: TCP/IP Lan, Web Browser
Install: Install and Uninstall
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Still Reviewing I looked at it quickly, and have asked the person who will use it to take a look. But he's out for 2 weeks (getting married), so it will be a...
| CafePilot 2.4 |
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CafePilot is a cross-platform (Windows and Linux) client/server software suite that makes managing an Internet cafe of any size a breeze. CafePilot supports connections over the Internet so Internet cafe businesses with multiple branches can use a centralized server. This will allow customers to roam between branches with generated pre-paid tickets.
Released: 2007-09-14
License: Freeware
Publisher: Dijitanix
Language: English
Platform: Windows
Requirements: Java Runtime
Install: Install and Uninstall
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I like what I see. Hi, I downloaded CafePilot and went through a quick evaluation. I think it is an excellent product. In the next few days I will take it through some...
| Service+ 4.5.61 |
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Control of multiple services at the same time (start/stop/restart)
Simultaneously edit multiple service properties (Startup, Account)
Monitor services status in real time
Terminate un-responding services (No need to reboot !)
Configure service security
Deploy or backup easily your services settings
Monitor services installation and removal in real time
See all the services properties at the service list level and more..
Released: 2006-09-14
Last Updated: 2008-03-06
License: $46.00
Publisher: Active+ Software
Language: English, French, Korean
Platform: Windows
Requirements: Windows 2000 / XP (32-bit & 64-bit) / 2003 (32-bit & 64-bit)
Install: Install and Uninstall
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| AyaNova 4.0 |
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Provide first class customer service while improving your bottom line with AyaNova’s full control over your entire service department affordable for small business. With minor updates and support always free, manage all aspects of service including automated work orders, dispatching, scheduling, preventive maintenance, custom fields, equipment tracking, QuickBooks or PeachTree interface, custom reports, mobile & web browser interface and more
Released: 2006-11-19
Last Updated: 2008-03-21
License: $199.00
Publisher: Ground Zero Tech-Works Inc.
Language: English, French, German, Spanish
Platform: Windows
Requirements: Microsoft.NET 2 or higher
Install: Install and Uninstall
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| Polar Help Desk 4.1 |
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Polar Help Desk is a web based solution that helps you organize support department. With its features like incident management, knowledge base, email integration, reports and user friendly interface it helps you manage your support department.
Released: 2006-12-01
Last Updated: 2007-05-01
License: $200.00
Publisher: Polar
Language: English
Platform: Windows
Requirements: Server Requirements: Windows® 2000 (IIS 5.0) or Windows® XP (IIS 5.1) or Windows® 2003 (IIS 6.0),
Install: Install and Uninstall
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